Meadowell Services

Our Service

Welcome to Meadowell Clinic at the Watford Health Centre. We are here to help you.

We offer healthcare for people experiencing homelessness or who are living in insecure or temporary housing.


Our doctors have special interests in homelessness, mental health and addiction. We are caring, confident and non-judgemental in working with people with complex needs.

We offer regular GP clinics from 9.00 am -12 midday and 3.30 - 6.00 pm, Monday-Friday.

(Meadowell Reception is open from 9am -

  • Pre-booked appointments are available, and we also offer a walk in system.
  • Please arrive at 9.00 am or at 3.30 pm for a walk in appointment.
  • Due to the nature of walk in appointments there may be a wait to be seen.

To view the Timetable clink the link below:

Meadowell Clinic Timetable

At Meadowell clinic at Upton Road Surgery we offer many services that will help you to look after your health:

  • Our Complex Needs Team provide housing expertise and community support to people with mental health issues plus an additional complex need such as substance misuse or learning difficulty

Drop in service Thursday 10 am -12 midday

(please arrive just before the start of the session)


  • Our Community Navigators provide community based support and give you information on where you can go for help to other agencies. They offer support with benefit issues, housing support, signposting and raising awareness of community services for volunteering, mental health support, education opportunities and exercise. 

Drop In clinics are Monday 2pm -4pm and Wednesday 10am-12midday

(Please arrive at the start of the session)

  • Chaplaincy listening service- Our volunteer Colin sits in the reception area offering a listening ear to anyone who would like to talk. A private area can be offered if requested. Thursday mornings
  • Counselling service- We offer in house counselling sessions, open to all with referral from a GP. 

Sessions are Tuesday all day and Friday 9am -2pm

  • Blood borne virus screening (hepatitis C and B and HIV) is offered to all patients. We offer free hepatitis B vaccination to all.
  • Clinics for taking blood tests - please check with reception for times
  • Our very experienced substance misuse nurse offers appointments on Tuesday, Wednesday and Thursday and can prescribe opiate substitution therapy, alcohol reduction plans and support, psycho-social counselling, liaison with other local drug and alcohol services and general support with any issues relating to substance misuse. 
  • Hepatitis C treatment- From June 2019 Meadowell clinic will be offering treatment for Hepatitis C infection. Treatment is quick and easy and new treatments are now available. Please ask and get tested!

  • We offer a full nursing service including chronic disease management, vaccinations, cervical screening, wound dressing, contraception and sexual health advice
  • Antenatal services

Meadowell Contact

To contact us or to gain more information you can:

  • Call 01923 630333 to speak to our Reception team
  • Email your queries to
  • Come and meet us at Meadowell Clinic at the Watford Health Centre, 21 Upton Road, Watford, WD18 0JP.

Meadowell Clinic at the Watford Health Centre

An Enhanced Primary Health Care Service for Inclusive Healthcare for Homeless and Marginalised Groups.

Meadowell Clinic provides healthcare to over 600 registered homeless and vulnerably housed individuals. This service is the only comprehensive healthcare service for homeless people in Watford and currently provides the following:

  • General physical health assessment.
  • Drug and alcohol screening assessment.
  • Mental health / dementia assessment.
  • Recording of different agencies already involved with the person’s care.
  • Thorough review of medicines.
  • Administration of vaccinations for flu, pneumococcal and hepatitis B vaccinations, where clinically indicated.
  • Screening for blood borne viruses including HIV and risk of TB and provide interventions as necessary.
  • Identification of housing status. The patient provider must regularly review the patients housing status and wen appropriate support transition to other services including registration with other GP practices.
  • Identification of ethnic origin, sexual orientation and gender identity.
  • Recording smoking status.
  • Sexual health screening including chlamydia screening assessment where appropriate.
  • Assessment of foot care needs.
  • Assessment of dental needs.
  • Patient education/ self-care advice.
  • Development of a care plan that reflects the person’s health needs requirements and goals. The service provider will ensure that this is shared with all relevant agencies, subject to patient consent,
  • Explanation of health and care services available both within and outside the practice that are relevant for the patient and refer to the appropriate organisation.
  • Resettlement and integration planning


In addition to operational work, Meadowell Clinic has delivered training to third party organisations on Mental Health and Substance Misuse’ Our primary care service for homeless people endorses the ‘Services Available and Best Practice Guidelines: Working with Rough Sleepers in Watford’ produced by the Watford Strategic Homelessness Forum (May 2019) to which we are a part. (Link below) 


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